Advisory
Goldsboro Daily News
Duke Energy's self-healing grid technology prevented over 12,600 outages in Wayne County, North Carolina, in 2025. This automated system reroutes electricity around damaged areas, minimizing service disruptions. Coverage in Wayne County has expanded to 75% of customers, up from 35% in 2022, while nearly 80% of Duke's 3 million North Carolina customers now benefit from the technology.
Part of Duke Energy's broader grid modernization efforts, self-healing technology is designed to enhance reliability, especially during severe weather events. These upgrades are critical in hurricane-prone regions like North Carolina, where outages can significantly impact customer satisfaction and operational costs.
Why it matters: Reliable service is a competitive advantage in the utility market. Duke Energy's investment in self-healing technology strengthens its ability to reduce outage-related costs and improve customer trust in key regions.