Critical
Axios
Restaurants in Charlotte's Dilworth neighborhood report losing thousands of dollars due to power outages linked to Duke Energy's grid upgrades. These disruptions underscore the economic impact of reliability issues on small businesses.
This follows a broader pattern of outages tied to Duke's modernization efforts. Previous reports on July 28 and August 14 highlighted similar challenges, raising questions about the balance between infrastructure upgrades and service reliability.
Why it matters: Persistent outages during grid upgrades could strain customer relationships and attract regulatory attention. Reliability remains a critical factor for utilities modernizing aging systems.