Advisory🎯 About CenterPoint Energy🎯 About AEP Texas
NBC 5 Dallas-Fort Worth
Businesses in East Dallas have expressed concerns about an Oncor construction project aimed at upgrading infrastructure. They cite fears of reduced foot traffic and revenue losses due to potential disruptions in customer access. Oncor has not yet provided specific timelines or mitigation plans to address these concerns.
This criticism comes amid broader challenges for Oncor, including extended outages and opposition to other projects like a controversial 765-kV transmission line. These issues underscore the tension between advancing infrastructure and maintaining positive community relations.
Why it matters: Public dissatisfaction with infrastructure projects could harm Oncor's reputation and customer retention, creating opportunities for competitors like CenterPoint Energy and AEP Texas to differentiate themselves through stronger community engagement.