Terms of Service

Last updated: February 19, 2026

These Terms of Service ("Terms") govern your use of the 247ignite website and AI receptionist platform ("Service") operated by 247ignite ("we," "us," or "our"). By using the Service, you agree to these Terms.

1. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information when creating your account and keep it up to date. You must notify us immediately of any unauthorized use of your account.

2. Acceptable Use

You agree not to use the Service to:

3. Your Content

You retain ownership of the business data, documents, and content you provide to train your AI receptionist ("Your Content"). By uploading Your Content, you grant us a limited license to use it solely to operate the Service on your behalf. You are responsible for ensuring you have the right to share any content you upload.

4. Intellectual Property

The Service, including its design, code, features, and branding, is owned by 247ignite and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission. Your use of the Service does not grant you any ownership rights in our intellectual property.

5. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice. Scheduled maintenance will be communicated in advance when possible.

6. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the AI receptionist's responses will be accurate, complete, or suitable for any particular purpose.

7. Limitation of Liability

To the maximum extent permitted by law, 247ignite shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, arising from your use of the Service. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Termination

You may cancel your account at any time through your dashboard settings. We may suspend or terminate your access if you violate these Terms or if we reasonably believe your use poses a risk to the Service or other users. Upon termination, your right to use the Service ceases immediately, and we will delete your data in accordance with our Privacy Policy.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

11. Contact Us

If you have questions about these Terms, contact us at support@247ignite.com.